Terms of service
Last updated: 5 April 2026
Terms of Service
These Terms of Service govern your use of the Solenari Care website and any purchases made through it. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree with these Terms of Service, you should not use this website.
1. Business Information
This website is operated by:
SECURE PAYMENT LTD
Trading as Solenari Care
Company No. 16138815
Lytchett House, 13 Freeland Park, Wareham Road
Poole, Dorset, England, BH16 6FA
United Kingdom
Email: contact@solenaricare.online
Phone: +44 370 524 4622
Throughout these Terms of Service, “we”, “us”, and “our” refer to Solenari Care and/or SECURE PAYMENT LTD, as applicable.
2. Eligibility and Use of the Website
By using this website, you confirm that:
you are legally capable of entering into binding contracts; and
all information you provide is accurate, current, and complete.
You must not use this website:
for any unlawful purpose;
to infringe the rights of others;
to interfere with the security or operation of the website;
to distribute malware, harmful code, or spam;
to attempt unauthorised access to systems, accounts, or data.
3. Our Products
We sell digital products only, including downloadable and electronically delivered content such as guides, ebooks, routines, protocols, and similar materials.
No physical products are shipped.
Product descriptions, pricing, features, and availability may be updated from time to time. We make reasonable efforts to ensure that product listings are accurate, but we do not guarantee that all content is always error-free, complete, or current.
4. Orders and Contract Formation
When you place an order, you are making an offer to purchase the selected digital product subject to these Terms of Service.
A contract is formed when we accept your order and payment is successfully processed.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:
suspected fraud or abuse;
pricing or listing errors;
payment issues;
legal or regulatory concerns;
unusual or excessive purchasing activity.
5. Pricing and Payment
All prices shown on the website are displayed in the currency indicated on the site at the time of purchase.
You agree to pay all charges applicable to your order at checkout.
We reserve the right to change prices at any time before you place your order. Price changes will not affect orders already accepted.
6. Digital Delivery and Immediate Performance
Our products are delivered electronically, typically immediately after successful payment.
Delivery may occur through:
a download or access link shown on the order confirmation page; and/or
a confirmation email sent to the email address provided at checkout.
By purchasing a digital product and requesting immediate access, you acknowledge that performance begins immediately.
Where applicable by law, by completing your order and accessing the digital content without delay, you expressly consent to immediate performance and acknowledge that your statutory right to cancel may be lost once access or download begins.
7. Personal Licence and Permitted Use
Unless otherwise stated in writing, when you purchase a digital product from us, you are granted a limited, non-exclusive, non-transferable, revocable licence for your personal, non-commercial use only.
You must not, without our prior written consent:
reproduce, redistribute, resell, sublicence, share, upload, publish, transmit, or commercially exploit any digital product;
provide access to the product to third parties;
remove copyright, watermark, branding, or proprietary notices;
modify the content for resale or public distribution;
use the content in a way that infringes intellectual property rights or applicable law.
8. Intellectual Property
All content on this website and in our digital products, including text, layout, branding, logos, graphics, product names, downloadable materials, and other content, is owned by or licensed to us and is protected by intellectual property laws.
No rights are transferred to you other than the limited licence expressly stated in these Terms of Service.
9. Educational Content Only
Our products are intended for general informational and educational purposes only.
They do not constitute:
medical advice;
diagnosis;
treatment advice;
dermatological advice;
nutritional advice;
professional clinical advice.
You should seek appropriate professional advice before acting on any information where health, skin, hair, body, medical, or wellbeing issues are concerned.
Results vary from person to person. We do not guarantee any specific personal, cosmetic, business, or financial result from using our products.
10. Refunds and Consumer Rights
Purchases are subject to our Refund Policy.
Because our products are digital products supplied immediately, refund eligibility is limited and may end once download or access begins, subject always to your statutory rights.
Nothing in these Terms of Service excludes or limits any mandatory rights you may have under applicable consumer law, including rights relating to digital content that is faulty, not as described, or otherwise non-compliant.
11. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted, timely, secure, or error-free operation at all times.
We may suspend, withdraw, modify, or restrict all or part of the website for maintenance, updates, security reasons, or operational reasons.
12. User Content and Communications
If you send us reviews, messages, suggestions, comments, testimonials, or other materials, you confirm that your content:
is accurate to the best of your knowledge;
does not violate any law or third-party rights;
is not defamatory, abusive, fraudulent, or misleading.
We may use customer communications for customer service, legal compliance, and internal business purposes. We will handle personal data in accordance with our Privacy Policy.
13. Limitation of Liability
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded, including liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
breach of mandatory consumer rights.
Subject to the above, to the fullest extent permitted by law, we shall not be liable for:
indirect or consequential losses;
loss of profit, revenue, business, or opportunity;
loss of data not caused by our breach;
losses arising from misuse of digital products;
issues caused by your device, software, email settings, internet service, or third-party platforms outside our reasonable control.
Our total liability in connection with any order shall generally not exceed the amount paid by you for the relevant product, except where a greater remedy is required by law.
14. Indemnity
You agree to indemnify and hold harmless Solenari Care and SECURE PAYMENT LTD from claims, liabilities, damages, losses, and expenses arising out of your misuse of the website, your breach of these Terms of Service, or your infringement of any law or third-party rights.
15. Privacy
Your use of the website is also governed by our Privacy Policy.
16. Severability
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
17. Waiver
Any failure by us to enforce a right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
18. Changes to These Terms
We may update these Terms of Service from time to time.
The version published on the website at the time of your use or purchase will apply unless otherwise stated.
19. Governing Law and Jurisdiction
These Terms of Service are governed by the laws of England and Wales.
If you are a consumer, you may also benefit from any mandatory provisions of the law of the country in which you live.
Any dispute shall be subject to the jurisdiction of the courts of England and Wales, except where consumer law allows you to bring proceedings in another part of the United Kingdom in which you reside.
20. Contact
For questions about these Terms of Service or your order, please contact:
Solenari Care
Operated by SECURE PAYMENT LTD
Email: contact@solenaricare.online
Phone: +44 370 524 4622